Ask us anything.
Answering is the business.
The questions every team asks before putting a self-improving agent on their lines — answered directly. Anything else, a human replies within the day.
The questions every
team asks first.
Anything missing? Write to us below — a human replies within the day.
How fast can we launch?
Most deployments take days, not months. We connect your number, wire your systems (POS, CRM, core), load your policies and menus, and run supervised traffic before going fully live. Complex integrations extend that — we'll give you a real date on the first call.
Which systems does Dialogus integrate with?
Anything with an API — POS systems, CRMs, banking cores, ticketing and SMS providers. The agent doesn't just talk: it verifies, commits orders, files folios and sends follow-ups against your real systems, on the call.
What languages does it speak?
Language support is configured for each deployment, including the vocabulary, accents and phrasing your callers actually use.
What happens when a caller needs a human?
The agent hands off warm — with context, transcript and the caller's intent — to your team, by the rules you define. You choose when handoff happens: keywords, sentiment, amounts, or caller request.
How is pricing structured?
Simple usage-based pricing per resolved conversation, with enterprise agreements for volume. No seats, no setup theater. Write to us for a quote on your call volume.
How do you handle security and privacy?
SOC 2 Type II attested, ISO 27001 underway. Calls encrypted in transit and at rest, PII masked at ingestion, tenant isolation, and a full audit trail per call. See our Security page and Trust Center for the live posture.
Where does our data live?
In isolated per-tenant storage, encrypted at rest. Your data is never used to train models for other customers, never shared, and exportable on request.
Can we listen to the calls?
Every call — live or historical. Audio, transcript, tools executed, and outcome appear in Operations the moment the call ends. That record is also the evidence Skylines uses to find what should improve next.
How do Dialogus agents improve?
Skylines studies real outcomes, finds patterns worth testing, and drafts changes inside the policies you approve. New behavior runs against the current agent on controlled traffic. Only measured wins become a version, and every version is visible and reversible.
Talk to a human.
Tell us about your call volume and your systems — we'll come back with a plan and a date, usually the same day.
A human replies within the day — usually faster